Dine Rewards
Dine Rewards Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dine Rewards reviews show a 2.3 star rating from 108 customers and 59% would likely recommend; consumers are mostly dissatisfied with account access and program changes.
Key Takeaways for Future Customers
- Expect frequent login and account access issues when checking rewards or signing in.
- Rewards often require follow-up with customer service to credit missing visits or handle refunds.
- The program now yields smaller discounts, so evaluate membership value before relying on it.
Negative Feedback / Risk Areas
- Recurring complaints about being locked out, password reset failures, and website/app downtime.
- Many report missing points or rewards not applied and slow or unhelpful customer service handling.
- Users say rewards value was reduced and expirations are confusing, prompting frustration and refund requests.
Positive Feedback
Some customers praise individual representatives who resolved issues and note discounts on the 4th visit and occasional successful reward redemptions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dine Rewards reviews show a 2.3 star rating from 108 customers and 59% would likely recommend; consumers are mostly dissatisfied with account access and program changes.
Key Takeaways for Future Customers
- Expect frequent login and account access issues when checking rewards or signing in.
- Rewards often require follow-up with customer service to credit missing visits or handle refunds.
- The program now yields smaller discounts, so evaluate membership value before relying on it.
Negative Feedback / Risk Areas
- Recurring complaints about being locked out, password reset failures, and website/app downtime.
- Many report missing points or rewards not applied and slow or unhelpful customer service handling.
- Users say rewards value was reduced and expirations are confusing, prompting frustration and refund requests.
Positive Feedback
Some customers praise individual representatives who resolved issues and note discounts on the 4th visit and occasional successful reward redemptions.
Media from reviews
Ashburn, Virginia
Angry Customer
I have tried to use my Dine Rewards numerous times but always unable to sign in spite of resetting passwords. Its annoying!! I should have at least $100 worth of rewards.
User's recommendation: Good luck.
Land O Lakes, Florida
Can't login, always has been a problem
Nothing was solved still can't see my rewards!! Always says try again!!! I've tried several times and have tried for several days and ,NOTHING
User's recommendation: Nothing was solved, still can't see rewards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood service
Somewhat difficult to get to correct place on line. Had to repeat several times the location of the restaurant I was missing points from
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion about Sat
No receipt.wondered if we received credit 
We have been reward participants for years: love it!
Its easy and the payoff is tremendous
User's recommendation: Dive into this program: it is AMAZING
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out of dine rewards for Carrabba's
- - Signed up for Dine rewards before our anniversary dinner at Carrabba's, but I was locked out and couldn't use any perks.
I signed up for Dine rewards before our wedding anniversary(Jun 7th) dinner at Carrabba's. Never was able to enjoy any of the perks because I got locked out after some password or verification issue.
Darryl
User's recommendation: Don't go to restaurant before you get access to the Dine rewards if you want to receive what's promised in the rewards
North Port, Florida
I have been blocked
- - Member; rewards at Carrabba's, wrong phone number on file; canceled original and blocked signing up with correct number.
We have been members for several yrs. We usually use rewards at Carrabas.
Somehow the wrong phone # is listed. Not a number we know. I tried to sign up for Outback and saw wrong #. So I cancelled the original account and tried to open new account with my correct number and now it says I am blocked.
Just want to start over and dont know how.
My name is
Louann Stoneburner 941468****. Email Lastoneburner@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCase closed
After having spoken to 3 people before I contacted yet a 4th, she was able to walk me through what to do and it worked.
Latrobe, Pennsylvania
878-229-****
- - The app lists an old, invalid phone number for my profile.
- - My current number 878-229-**** is in my Dine Rewards account; update the app.
Your outback Steakhouse app has the incorrect and invalid phone number for my records and profile. Your app reflects my old phone number which is no longer valid or current.
My valid cell phone number is now 878-229-**** which is reflected and current in my dine rewards account. Please update your app to reflect my valid current cellphone number of 878-229-****.
Confused
- - Dine at Bonefish Bower Parkway, Columbia SC, every Wednesday.
- - I do not receive Bonefish emails; please set me up for Bonefish dinner emails.
No it has not been resolved! I simply want to receive the emails on special dinners at Bonefish on Bower Pkwy Columbia SC just like the ones you send me on Carrabbas in Columbia SC to my email johnrenshaw@***.netI dine at Bonefish every Wednesday a la Dine Rewards, check it out.
I dine at Bonefish Bower Parkway Columbia SC every Wednesday (check my dine rewards account) I do not receive emails from them as I do from sister restaurant Carrabbas in Columbia on Columbiana Drive. Please set me up for emails on Bonefish dinners! Pissed customer
My account is locked out
- - My online account is locked and I can't log in to order food.
- - I was told to email dinerewards@***.com.
- - Please call 410 977-**** to clarify.
My on line account is locked out. Im not able to log on to the Carrabbas website to order food.
I was instructed to email dinerewards@***.com.
I cant find a solution to rectify this unfortunate circumstance. If someone would call me at 410 977-****, Im sure we can clarify this situation !!!
Intertwined account
A mixup between the restaurants, but the lady who helped me was outstanding knowledgeable wise. Patient helped me fix everything employee of the month.
No one cares
Someone is using my phone number for their rewards and no one cares. All this talk about privacy and your company doesnt care.
For 2 days not been able to get into my Dine...
For 2 days not been able to get into my Dine Rewards account. Message comes up after login "please try again later" karen@***.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit for points earned
- - We dined at Bonefish Market St, MD on 10/24/24 and used a $75 gift card.
- - Gift cards excluded; no credit given; app number update ongoing.
Had dinner at Bonefish on Market St in Maryland on 10/24/24. We used a $75 gift card I had given my husband for his birthday.
We did not get credit for the $75. Then, I saw that gift cards are excluded. Why would we ever buy another card or have our family and friends get them for us if we don't get credit? This seems counterintuitive.
We depend on gift cards due to distance for mailing/giving gifts for celebrating. I believe you need to give credit because someone (in this case me) paid for the card. Also, I have been trying to change my phone number in the app and have not been successful. I will try again.
Please let me know your feelings about this concern.
Thanks!
Fran
User's recommendation: Gift cards excluded? Why?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChange phone number
The lady I spoke to was so helpful. I really appreciate all her help in getting my number changed and my points back. Thank you so very much.
- I love the dine rewards
User's recommendation: They are amazing and very helpful when needed
Change email
My original email bjgrable1@***.com does not exist any more. I cannot get onto it as it has been disconnected.
My new email is bjgrable2@***.com. My phone is the same my address has changed.
I cannot login with my current email but dont want to loose my points. Please help.
User's recommendation: Make sure you change everything before doing away with an email address
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